Terms of Service

Last updated: August 2026

These Terms of Service ("Terms") govern your use of Magic Special Events Australia (the "Platform"). By submitting an enquiry or booking through the Platform, you agree to these Terms. Please read them alongside our Privacy Policy and our Cancellations & Complaints page.

1. Platform operator

Magic Special Events Australia is operated by MAGIC INDUSTRIES INC., a company registered in the United States. References to "we", "us" or "the Platform" mean MAGIC INDUSTRIES INC. operating Magic Special Events Australia.

2. Nature of the service

Magic Special Events Australia is a booking and event coordination platform. We help you describe a casino-themed event, check which independent providers may be able to service your date and area, and coordinate quotes on your behalf. We are not an event supplier ourselves, and we are not a gambling service — no real-money wagering is offered through the Platform, and any play chips used at an event have no cash or redemption value.

3. Independent providers

Event providers listed or matched through the platform operate independently and are responsible for delivering the physical event services specified in the customer's confirmed booking.

Providers are not employees, agents or representatives of MAGIC INDUSTRIES INC.. Their inclusion on the Platform reflects that they have completed our onboarding process, not an endorsement of any specific outcome.

4. Quote process

When you submit an enquiry, we pass relevant event details to suitable providers so they can confirm availability and offer pricing. You are under no obligation to accept any quote you receive, and there is no charge for enquiring.

5. Contract formation

When you accept a provider's quote and confirm a booking, the contract for the physical event is formed directly between you and that provider — not with MAGIC INDUSTRIES INC.. The provider's own booking terms, deposit requirements and conditions will apply to that contract.

6. Pricing

Pricing for tables, staffing, setup and packages is set by individual providers and varies by guest numbers, location, duration and format. The Platform does not set or guarantee prices; quotes are indicative until confirmed by the provider.

7. Payments

Payment arrangements — including deposits, balances and accepted payment methods — are handled according to the individual provider's own terms. The Platform does not process event payments on the provider's behalf unless a specific booking states otherwise.

8. Cancellations

Cancellation and change requests are handled as described on our Cancellations & Complaints page. Because each confirmed event is delivered by an independent provider, cancellation notice periods and any provider fees are set out in that provider's own terms.

9. Provider responsibility

The provider named in your confirmed booking is responsible for the setup, staffing, conduct and pack-down of the physical event, and for holding any insurance or permits their business requires. The Platform's role ends at coordinating the enquiry, quote and booking confirmation.

10. Customer responsibilities

When you book an event, you're responsible for providing accurate event details (date, location, guest numbers and format), arranging reasonable venue access for the provider's setup and pack-down, and confirming age suitability for your guests where a provider's own terms require it. Providing incomplete or inaccurate information may affect a provider's ability to deliver the event as described.

11. Venue requirements

You are responsible for confirming that your venue can accommodate the tables, staffing and setup involved in your chosen package, including space, power and access requirements. Specific venue requirements are set by the confirmed provider and should be checked before the event date.

12. Complaints

If something goes wrong with an enquiry, quote or booking, contact Platform support first using the process described on our Cancellations & Complaints page. We will review complaints relating to providers found through the Platform and may take action, including suspending a provider from the Platform.

13. Limitation of liability

To the extent permitted by law, MAGIC INDUSTRIES INC.'s role is limited to operating the booking and coordination platform. We are not liable for the acts, omissions, quality of service or conduct of independent providers, or for losses arising from an event delivered by a provider. Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.

14. Intellectual property

The Magic Special Events Australia name, site design, text and other Platform content are owned by or licensed to MAGIC INDUSTRIES INC. and may not be copied or reused without permission. Provider photographs used on the Platform remain the property of the relevant provider and are credited where shown.

15. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

16. Governing law & disputes

These Terms are governed by the laws that apply to MAGIC INDUSTRIES INC. in the United States, and any disputes about the Platform itself (as opposed to a specific event delivered by a provider) will generally be handled under that jurisdiction. If you have a concern, please contact us first at [email protected] so we can try to resolve it directly before any formal process.

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This document is a general template for the platform model and should be reviewed by a qualified lawyer before commercial launch.